the u.s. embassy of peru has told them the pair may have then boarded a boat. >> the embase embassy believes they got on the boat for an a . amazon cruise. >> reporter: the family has set up a war room where they're mapping out all they know. >> probably the biggest thing we have access to garrett's bank records and starting january 25th all of his banking ceased. no more withdrawals. there's nothing. there is absolutely no activity. >> reporter: what has the family especially worried, warnings that kidnappers may be targeting american tourists in the peru region. friends and family are pleading for help. >> i want my son to know that i love him, that we all love him. we want them to come home safe and sound. >> when your child is missing it's really, really tough. and we need your help. >> reporter: the family tells me they're getting daily updates from the embassy in peru. they are certainly hoping that those images will lead to the couple. meanwhile, the folks here at the peddler bike shop